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How To Find Reliable Carpet Cleaners

Jul 9, 2024 | Carpet Cleaning

How To Find Reliable Carpet Cleaners

There are plenty of options available when it comes to carpet cleaning in North Charleston. From DIY cleaning, to several professional cleaning services, it can be difficult to find the best carpet cleaning service in North Charleston. Your carpet plays an important role in your home, so you want to be sure your carpet cleaner will help it look, feel, and smell great for years to come. Poor carpet cleaning methods can create irreparable damage on your carpets, or just be plain old ineffective, meaning you have to clean it all over again. 

When looking for the best carpet cleaner for your home, here’s some things you’ll want to keep in mind:


Word of Mouth

A great place to start is word of mouth. Ask your friends and family which cleaners they use and what their experience was like. Online reviews are also a great way to gauge a professional carpet cleaning company. Obviously this isn’t the only step you should take when choosing a cleaner, but it’s a great way to sift through cleaners who may not prioritize customer service or satisfaction. Once you’ve gathered a few carpet cleaners that have received good recommendations, you’ll want to look into a few other things.

Their Carpet Cleaning Methods

While there are plenty of carpet cleaning processes out there, not all are created equal.

For instance, steam cleaning is a traditional method that uses pressurized water to unstick dirt and allergens. However, this particular method uses excess water and typically leaves carpets soaking wet. This creates the perfect breeding ground for mold and mildew.

Another common method is carpet shampooing, which uses soapy detergents to remove soil from carpets. Unfortunately these products usually leave a sticky residue behind, which attracts dirt and dust and can lead to a vicious cycle of carpets needing to be cleaned more often. 

At Chem-Dry of Charleston, we use a patented carpet cleaning process that avoids all of the issues noted before. Our method, called the Hot Carbonating Extraction (HCE) process, will have your carpets dry within hours and doesn’t rely on any soapy chemicals to get the job done.

Their Experience

When choosing a carpet cleaner in North Charleston, the last thing you want is to hire a team that has little to know experience with carpet cleaning. If you’re paying for professional services, then you should expect professional expertise. 

Make sure to pepper the company with plenty of questions, like how long they’ve been in business and what types of training they have acquired. You can also ask if they’re an independent business or an established franchise with a solid reputation (did you know Chem-Dry operates in more than 55 countries)?

What Protections They Offer

It’s important to only work with companies that are bonded, insured, and licensed. These three factors help prove that a company is trustworthy and will be able to remedy any financial issues if they encounter an accident or damage. Without these protections in place, claims could be filed against your homeowners insurance or damage to your home could go unreimbursed.

The Cleaning Products They Use

Lastly, make sure to question carpet cleaners about the types of solutions and cleaning formulas they use, and what criteria they used to make that choice. For example, the core cleaner we use at Chem-Dry of Charleston is called The Natural®. Correctly named, it includes no detergents, soaps, enzymes, or fragrances, and all of its ingredients are on the FDA’s G.R.A.S (Generally Recognized As Safe) list. Most importantly, it’s gentle enough to be used around pets and children, and is even safe for those with respiratory system concerns.


When looking for a carpet cleaning in North Charleston, it’s important to put in the research and ask the right questions. We’re confident that you’ll find Chem-Dry of Charleston is a great choice. When you’re ready to schedule your cleaning, just give us a call at 843-766-0052!

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